Terms & Conditions

Introduction
Our terms and conditions apply to our memmbers and employees All our members and employee agree to the following terms and conditions as soon as they get associated with is.

Commencement & Term
1. As soon as a person becomes member of KVSS he / she agrees to the membership terms.
2. As soon as a person joins our organization as employee an authorization letter is issued for a specific period. In case he / she crosses the period, he / she is required to renew himself / herself to carry out the work.

Confidentiality
1. “Confidential Information” means any technical, business, client or proprietary information disclosed between the Parties, directly or indirectly, including, but not limited to, information regarding business strategies and practices, methodologies, trade secrets, know-how, pricing, technology, and software. Further, the KVSS proprietary technology and software products and terms of this Agreement are Confidential Information. Data security and confidentiality is our prime business concern therefore, we handle your sensitive data with utmost care. To a responsible organization, data safety is our prime concern.
2. KVSS Customer representatives will not have access to Customer’s Data. If KVSS Customer representative solving a problem requires to see the Customer’s actual Data it will be obfuscated as far as possible.
3. All the KVSS staff/representative have already signed confidentiality and non disclosure agreement while joining KVSS.

Compliance with Laws by Members
1. Our members hereby agrees and declares that it shall be the sole responsibility of member to comply with the provisions of all the applicable govt. cyber laws, environmental laws, govt. rules and regulations and applicable taxes thereof etc. concerning or in relation to their membership. Members will abide by the membership renewal plan otherwise membership will expire leading to additional cost of renewal.
2. KVSS will not be responsible if members loose their passwords. Members agree to keep their password safe.
3. All payments by customer will be taken in KVSS account and may attract taxes as per norms of Govt of India.
4. All members are required to view the authorization letter and Id Card of the KVSS employee before making payment of premium amount.

Arbitration
1. Any and all disputes, controversies and conflicts ("Disputes") arising out of this Agreement or in connection with this Agreement or the performance or non-performance of the rights and obligations set forth herein, or the breach, termination, invalidity or interpretation thereof shall be referred for arbitration in terms of the Arbitration and Conciliation Act, 1996 (Arbitration Act) or any amendments thereof. Prior to submitting the Disputes to arbitration the parties shall make all endeavors to settle the dispute/s through mutual negotiation and discussions. In the event that the said dispute/s are not settled within 30 days of the arising thereof as evidenced through the first written communication from any party notifying the other regarding the disputes, the same shall finally be settled and determined by arbitration as above.
2. The place of arbitration shall be at Madhepura and the language used in the arbitral proceedings shall be English. Arbitration shall be conducted by a sole arbitrator appointed by KVSS. The parties shall bear the cost of Arbitration equally.
3. The arbitral award shall be in writing and subject to the provisions of the Arbitration and Conciliation Act, 1996 Act. The award made in pursuance thereof shall be binding upon the parties. Any appeal will be subject to the exclusive jurisdiction of courts at Madhepura.
4. Pending the submission to arbitration and thereafter, till the Arbitrator or the Arbitral Tribunal renders the award or decision, the Parties shall, except in the event of termination of this Agreement or in the event of any interim order/award is granted under the afore stated Act, continue to perform their obligations under this Agreement.

Governing Laws & Jurisdiction
1. The agreement shall be governed and construed in accordance with the Laws of India. The Parties consent to exclusive jurisdiction and venue in the courts of Madhepura, India. 2. Any dispute arising in connection with this Agreement shall be amicably settled in accordance with the laws of Arbitration of India.

Force Majeure
1. Neither of the Parties to this Agreement shall be liable or responsible for any failure to perform or delay in performance of their respective obligations hereunder, when such failure or delay is due or attributable to or arises out of, any Force Majeure event, provided a notice of occurrence of any Force Majeure event is given by the affected Party to the other Party within a period of twenty-four (24) hours of the occurrence of such Force Majeure event. 2. Software Services have strong dependency of Internet Connection. Outage of Internet Connection due to Riot or Riot like conditions, Strikes, Terrorist Attacks, Virus Outbreak, Blackout or any such thing will be considered as exception. KVSS Staff and member would inform each other on occurrence of such incidents.